These Terms and Conditions govern your use of Clean Wins, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. By registering an account or using any part of the site, you agree to be bound by these terms in full. Please read them carefully before proceeding.

Player Eligibility and Account Rules

To register and play at Clean Wins, you must be at least 18 years of age. Adult residents of the United Kingdom are eligible to register and play under these terms. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before opening an account.

Each player is permitted to hold one account only. Opening duplicate or additional accounts is strictly prohibited. If we identify multiple accounts linked to the same individual, we reserve the right to close the additional accounts, void any associated balances, and withhold pending withdrawals pending investigation. You must provide accurate, complete, and up-to-date personal details at registration and notify us promptly of any changes. We may request supporting documentation to verify your identity at any point, and access to funds may be suspended until verification is complete.

You are solely responsible for maintaining the security of your login credentials. You must not share your username or password with any third party. We accept no liability for losses arising from unauthorised access to your account where you have failed to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately.

Bonuses, Withdrawals, and Prohibited Conduct

When you claim a bonus at Clean Wins, specific conditions apply before any associated winnings can be withdrawn. Our welcome match bonus carries a 35x wagering requirement applied to the bonus amount. A minimum deposit of £20 is required to activate the offer, and a maximum bet of £5 per round applies while a bonus is active. Attempting to circumvent wagering requirements — for example, by placing bets that do not contribute to playthrough, or by exploiting promotional structures in a manner not intended — may result in the forfeiture of the bonus and any derived winnings.

The minimum withdrawal amount is £20. We aim to process withdrawal requests within 0–24 hours, though processing times may vary depending on your chosen withdrawal method. Withdrawals are available via Bank Transfer, Bitcoin, Tether, Skrill, and NETELLER. We reserve the right to carry out identity and payment verification checks before releasing funds, and delays arising from incomplete verification are not within our operational control.

Prohibited activities include, but are not limited to, multi-accounting, collusion with other players, fraudulent chargebacks, the use of automated software or tools to interact with games, and any form of manipulation intended to gain an unfair advantage. Where we have reasonable grounds to believe that prohibited conduct has occurred, we may suspend or permanently close your account, retain any balance pending investigation, and report the matter to the relevant authority. These measures are not exhaustive, and we reserve the right to take further action proportionate to the nature of the breach.

We may update these Terms and Conditions from time to time. Continued use of Clean Wins following notification of any changes constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, please contact our support team in the first instance so that we may attempt to resolve the matter directly.